Conversational AI Assistant

Overview

Our Conversational AI Assistant is a ready-to-deploy, customizable chat and voice interface that enhances digital interactions across websites and applications. It provides a seamless user experience for engaging with AI-driven virtual agents—without the need to build a frontend from scratch.

🔑 Key Features

  • DigitranVA Features Summary

    Core AI Capabilities

    • Conversational AI Assistant - Chat and voice interfaces

    • Text/Voice Input - Multimodal interaction support

    • Rich Messaging - Enhanced response formats

    • Streaming Responses - Real-time GenAI responses

    • RAG Integration - Knowledge retrieval and generation using AWS Bedrock

    Memory & Intelligence

    • Email-based Memory - Persistent conversation storage via DynamoDB

    • Cross-session Memory - Remembers conversations across browser sessions

    • Chat Summarization - AI-powered conversation summaries

    • Context-Aware Responses - Combines retrieved knowledge with user questions

    User Interface

    • Form Overlays - Initial user data collection

    • Welcome Cards - Interactive response cards with buttons

    • Minimize/Maximize - Collapsible chat interface

    • Lead Forms - Built-in data capture functionality

    Integrations

    • Live Agent Handoff - Seamless human agent transfer

    • CRM Integration - Frappe OpenCRM connectivity

    • Payment Gateways - Transaction processing support

    • Calendar Systems - Google Calendar and Calendly integration

    • WhatsApp Integration - Multi-channel messaging support

    • Email Integration - AWS SES for notifications

    Technical Infrastructure

    • AWS Lex - Natural language processing

    • AWS Lambda - Serverless backend processing

    • AWS Bedrock - AI knowledge base and generation

    • DynamoDB - Conversation storage

    • S3 - Knowledge base and transcript storage

    • n8n Workflows - Automation and integrations

    Deployment & Management

    • CloudFront CDN - Global content delivery

    • Version Control - Stable bot version management

    • Real-time Testing - CLI and web interface testing

    • Scalable Architecture - Cloud-native design

🎯 Use Cases

  • Primary Use Cases

    • Virtual Onboarding - Guide new users through product/service introduction
    • AI-Powered Q&A - Intelligent responses to customer queries using RAG
    • Product Discovery - Help customers explore and understand offerings
    • Customer Service Automation - 24/7 automated support with live agent handoff
    • Voice-Enabled Portals - Multimodal interaction with text and voice inputs
    • Lead Management - Capture, qualify, and nurture potential customers
    • Complete Customer Journey Automation - End-to-end customer experience

    Business Applications

    • Website Integration - Embed as widget or full-page chat interface
    • Lead Capture & Qualification - Form integration with CRM automation
    • Appointment Scheduling - Calendar integration for consultations
    • Payment Processing - Integrated checkout with Razorpay/Stripe
    • Multi-channel Support - WhatsApp, email, and web notifications
    • Sales Automation - Product recommendations and purchase guidance

    Technical Use Cases

    • No-Code Deployment - Quick implementation without engineering overhead
    • Enterprise Branding - Fully customizable for corporate identity
    • Memory-Enabled Conversations - Persistent chat history across sessions
    • Real-Time Streaming - GenAI responses with live updates
    • Workflow Automation - n8n integration for complex business processes
    • Analytics & Reporting - Conversation insights and performance metrics

    Industry Applications

    • E-commerce - Product recommendations and purchase assistance
    • SaaS Platforms - User onboarding and feature guidance
    • Healthcare - Patient inquiry handling and appointment booking
    • Financial Services - Customer support and product information
    • Education - Student assistance and course guidance
    • Real Estate - Property inquiries and viewing scheduling

🧩 Why Choose This Assistant?

  • Fast implementation with low engineering overhead

  • Fully brandable and extensible for enterprise needs

  • Designed for GenAI use cases like summarization, document search, or multilingual chat

  • Elevates user engagement through intuitive, conversational UX

Access the Tool

Experience the Conversational AI Assistant firsthand by visiting our application:

👉 Launch Conversational AI Assistant 👈

Subscription Model

Our Conversational AI Assistant is available through a flexible subscription model:

  • Pricing: $25 per user per month (excludes GST of 18% rounded and Infra cost on monthly basis)

  • Billing: Monthly recurring billing with the option to cancel anytime

  • Payment Methods: Secure payments via credit card or PayPal

Note: For enterprise licensing or bulk subscriptions, please contact our sales team for customized solutions. Customization charges are separate